Action Calling | Call Tracking | Call Monitoring

Action Calling

What does ‘Action Calling’ do?

‘Action Calling’ is a comprehensive call tracking or call monitoring system that captures the important data from an inbound phone call. It allows you to quickly set up a system for managing your inbound calls, tracking your return on investment (ROI) from you advertising efforts. Furthermore, it improves your sales team's processes to ensure that your prospects and customers are being handled appropriately.

How does ‘Action Calling’ work?

‘Action Calling’ provides you with a distinct national toll-free or local telephone number to insert into each advertisement you wish to track, including your website.

From the moment the phone number is dialed, our ‘Action Calling’ system digitally captures important information about each call. Every day we send you an e-mail that includes the performance results from your website, and exactly how many “Call to Action” clients there were.

Information collected includes:

Call volume
Call result (answered, ring—no answer, busy, etc.)
Number of rings it took to answer the phone
Time and duration of every call
Caller's phone number
Caller's name and address
Recording of all calls made
Tracking Your Advertising ROI

The results from your incoming calls captured by the ‘Action Calling’ system are reported to you on a weekly, monthly, or quarterly basis. You dictate how these reports should look—from pie charts and executive summaries, to detailed tables cross-referencing each individual caller's information, to nationwide demographic statistics. You can view information-rich reports that make clear, at a glance:

Which advertising sources provide the best ROI
Which marketing messages are the most effective
Which peak times require extra call-handling staff
And much more

'Action Calling's' call tracking reports provide all the information you need to make informed, timely decisions about allocating your advertising dollars or training and deploying staff.

Improving Your Sales Process
In addition to information captured about each caller, your ‘Action Calling’ account includes a digital recording of each call. This innovative feature allows you to:

Replay conversations
Identify opportunities to sharpen your team's phone-selling skills
Recapture mishandled leads.
Train new hires by allowing them to listen to successful calls

By utilizing ‘Action Calling’, you can manage you calls, track your advertising ROI, and improve your sales process.

Do you have a desire to work with a call tracking program that works? Are you looking for an effective call monitoring system? Contact us to see how your company could benefit from SearchEngineTop10.com

SearchEngineTop10 is a Calgary-based Internet Marketing and SEO Consulting Company offering Search Engine Optimization, Search Engine Marketing, Pay-Per-Click (PPC) Management, Email Marketing, and other general online marketing services. In addition, SearchEngineTop10 strives to provide current information on these and other topics at no charge. SearchEngineTop10 offers no guarantees or warranties, express or implied, and does not guarantee the accuracy of the information presented. All images and content are Copyright 2007, SearchEngineTop10.com Inc.